Advanced Property Management
South Shores Utility Association, Inc.
Dedicated to providing high quality water and sewer services to Association members.
Welcome to the Official Website of South Shores Utility Association, Inc. (SSUA)
Billing & Admin
321-636-4889
Plant Operator/Emergency
772-489-4411
Customer Service
Bill Payment
Documents & Reports
Recent News
Water Saving Tips
Faqs
BOIL water alert
No alerts at this time
Governing Documents
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Articles of Incorporation SSUA Declaration of Covenants & Restrictions Easements |
Water Quality Reports
Water & Sewer Certifications
FINANCIAL REPORTS
CURRENT BUDGET
RESERVE STUDY(2024)
2026 Financial Reports
2026 Financial Statements
2025 Financial Reports
2025 Financial Statements
December 2025
November 2025
October 2025
September 2025
August 2025
July 2025
June 2025
Board Meeting Minutes
2026 Meeting Minutes
Month 2026
2025 Meeting Minutes
Month 2025
Plant Location
179 Oceanway Dr.
Melbourne Beach, FL 32951
Contracts Signed
Accurate Utilities
EJP
Advanced Property Management
Kampstrup Meter Lease w/ Government Capital Corporation
DEP Loan Application
William A Jackson
Competitive Proposals & Bids
Current Projects
Degasification Tower
Replacement Tank
Proposed Projects
Buildings
About Us
South Shores Utility Association, Inc. was incorporated in 1985 and is a small private utility company that provides water and sewer services to the South Shores community.
The Association serves members throughout South Shores Oceanside Condominium, South Shores Riverside, Indian Landing, and additional connected properties. Membership becomes effective when an owner’s property is physically connected to the utility plant, and membership transfers with the property.
All owners within the participating HOAs are required to obtain their water and sewer services through South Shores Utility Association. The Association also supports related community amenities and infrastructure, including pools, docks, tennis courts, the South Shores fountain, beach access, and fire hydrants.
To ensure the continued maintenance, operation, and preservation of the utility plant, connected properties are subject to an affirmative covenant and obligation to pay common expenses.
Our Mission
At South Shores Utility Association, Inc., we are committed to providing reliable, efficient, and high-quality water & sewer services to our members. We commit to the following principles:
- Ensure safe and clean drinking water for all customers.
- Maintain and upgrade infrastructure to prevent service disruptions.
- Respond promptly to service requests and emergencies.
- Promote water conservation and sustainable practices.
- Educate the community on proper waste disposal and water usage.
- Foster transparency and accountability in our operations.
Contact Us
At South Shores Utility Association, Inc., our commitment is to provide the community with superior service. Please feel free to send us an email using the contact form below or give us a call. As your water & sewer provider, we welcome your feedback and appreciate your business.
Billing & Administration
Advanced Property Management
1978 US Highway 1, STE 106
Rockledge, FL 32955
Property Manager: Van Moore vmoore@apmfla.com
Property Manager: Lee Ward lward@apmfla.com
Accounting: Crystal Evans accounting2@apmfla.com
Plant Operation & Emergencies
Accurate Utilities (772) 216-4277
David@accurateutilitiesinc.net
Office Hours
Monday-Thursday 8a-4p
Friday 8a-3p
Meter Reading
Step 1
Locate your meter box, generally found towards the front of a property, near the street.
The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water".
Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
Step 2
Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a numerical display.
For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero.
This is your meter reading.
Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill lists as your current reading.
Step 3
Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference between the amount you find and the amount your bill is based on.
If your reading is considerably higher than your bill, check for a leak or determine the source of the large water usage.
If your reading is significantly lower than the reading on your bill, please contact us so we can assist you in determining the problem.
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- IF water leak is between the meter and the road, call Accurate Utilities (772) 489-4411
- IF the water leak is between the meter and your home, call a plumber.
Owner Information Forms
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Insurance Policies
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Supplier/SSR
Proof of Insurance
W9
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Bill Payment Options
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs.
ACH
Automatic Clearing House direct debit from your bank account
Advanced Property Management | Brevard County HOAs & Condos
Enter your SSUA account number and Password
To setup email, contact Accounting2@apmfla.com
Online
https://propertypay.firstcitizens.com
Note:
2.25% bank fee for a one-time ACH Payment with an E-check
2.95% convenience fee if paying by credit card
Pay by Mail
Be sure to include the coupon and mail payment to:
South Shores Utility Association, Inc.
c/o Community Association Bank
P.O. Box 66002
Phoenix, Arizona 85082-6002
2026 Board Members
News & Notices
Frequently Asked Questions
Who do I call if there is low or no water flow?
Call Accurate Utilities @772-489-4411, provide your name, if in an HOA/COA provide the name of the association, brief description of the issue.
Tell them you are a member of the SSUA in Melbourne Beach.
How could I have used this much water?
There are several reasons your water usage may increase.
One common cause is a stuck toilet flapper, which can waste a surprising amount of water without being obvious.
Other possible causes include a dripping indoor or outdoor faucet, a leaking shower, or a potential leak between the meter and your home.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call Accurate Utilities and report low pressure for your area.
What chemicals does our utility district add to the water?
Only chemicals that are approved by the National Safety Foundation for treatment of drinking water.
My water tastes, looks, and smells funny. Is it safe to drink?
All public water systems are required by state law to maintain a minimum chlorine level of 0.2 mg/L (tested at the end of each line). Systems that use chloramine as a disinfectant must maintain a level of 0.5 mg/L by state law.
Our disinfectant levels are tested daily to ensure safety.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date, or we may not have received it at all. Call APM at 321-636-4889, and we will help you solve the problem.